![]() ![]() (If you don't already know who that is, for the love of all that's good and right, don't Google it. The second is an HR issue: whiny users allowed to behave like Honey Boo Boo. The first is a technical/policy issue: remote access to the network. What are your thoughts? How do you deal with requests like this? Who knows - a user's home PC could be a Win XP machine with IE6, crawling with viruses like the monkeys from the movie 'outbreak'. I would rather they use VPN and RDP to their computers in the office, that way the files are more likely to remain inside the company LAN. Now, my opinion here is basically that giving users unc paths so that they can remote work from home PCs is a considerable security concern. These users, despite having company laptops, refuse to bring them home and instead want to use their home computers for remote working. One common request I have had lately is users asking for paths to their home folders as well as shared folders, so that they can access files from home via Mac OS and Windows - from their home PCs rather than laptops which they had been allocated by the company. In my current role, I look after IT for a main office of about 100 users and two satellite offices - one of which is not logically connected to the main site in any way. As a result I never really had to worry about user education too much (oxymoron in the IT world perhaps) until now. My background is more of a DBA/Hosting position with only minor IT/Sysadmin stuff - software houses and the like in which my users were savvy programmers. I'm looking for a bit of a sanity check here. ![]()
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December 2022
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